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4 Steps to Effective Communication

Effective Communication

In the home improvement industry, many operations are family businesses with several generations of tradition impacting decision-making. When it’s time for the previous generation to pass the baton to the next, sometimes tradition and discomfort about change can get in …

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Why Banking Local Matters Just as Much as Buying Local

Local Banking

As a small business owner, you practice what you preach. You buy local, eat local, and when you go on that hard-earned vacation, you even sleep local. But do you bank local? In honor of Community Banking Month this April, …

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April Resource Review: The Hero Effect

Resource Review

This book review is the second installment in a bimonthly series Hardware Retailing is running to highlight books, podcasts and other resources retailers recommend to fellow business owners in the home improvement industry. Megan Menzer co-owns Newton’s True Value stores …

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How Friedman’s Home Improvement Used an ERP System to Enrich Company Culture

For more than 70 years, Friedman’s Home Improvement has sought new ways to serve its California customers. With four locations and a diverse customer base that includes weekend DIYers, professional builders and every trade in between, the Friedman’s team is …

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6 Resources to Help Your Holiday Prep

holiday

Holiday decor means more than Christmas trees and twinkling lights. Get inspiration on how independent home improvement retailers across the country are putting their best foot forward setting up events and displays to encourage the holiday spirit. For more tips …

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5 Uncomfortable Retail Realities Bringing New Opportunities

retail

You’ve felt the winds of change. In this new decade, retail realities that once seemed like figments of the imagination are now commonplace. Robots work alongside humans in big boxes, and customers can have an entire shopping experience on the …

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3 Holidays to Celebrate to Boost Traffic and Community Engagement

holidays

If you have a significant winter holiday product mix, you may see traffic pick up close to the end of the year during traditionally slower seasons. However, you don’t need to save the holiday cheer until the last quarter of …

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3 Water Conservation Activities for Kids

water conservation

Sustainability in homes is a rising trend, and educating the next generation about water conservation may be a task your customers ask for help with, especially if they are parents to young children. Whether you are planning an event promoting …

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