Operations

Spending on home improvement projects and repairs is expected to be up 9 percent in 2022 compared to spending in 2021, according to the Joint Center for Housing Studies of Harvard University. While that’s good news for contractors and home …

The retail landscape is constantly changing and evolving, with new technologies and trends emerging for retailers to embrace. When it comes to payment options for consumers, the newest trend is to buy now, pay later (BNPL) services where the consumer …

The Employment Situation Report for November 2021 showed that employers added only 210,000 jobs in November. Economists had predicted an addition of 500,000 jobs, following the hiring jump seen in October. It wasn’t all bad news, however; the report, which …

Swift advances in technology combined with the pandemic have permanently changed how consumers shop. During the pandemic, the instances of customers using amenities like buy online, pick-up in store (BIPOS) and curbside pickup boomed and in-store features like smart displays …

Are you looking to gain insight into expense control, budgeting, benchmarking and more? The deadline to apply for the North American Hardware and Paint Association’s (NHPA) upcoming Financial Management cohort class is Jan. 6. Or, get started now with the flexible, …

Theft and loss have always been a part of the retail landscape, but in the last several weeks, some major retailers have been the victim of organized theft rings. Both the Wall Street Journal and the New York Times have …

No industry is immune to the lack of qualified workers right now. In a recent report from the Society for Human Resource Management (SHRM), 90 percent of employers who responded to the survey say they struggled to fill open positions …

You’ve worked hard to curate a product selection that caters to your customers’ needs. You offer high-caliber customer service. Your store is in a great location. Still, you hear from customers who choose to shop elsewhere for certain items or …