Operations

Does your team reflect the diversity of the community you serve? Do you want to take steps toward hiring and leading a more diverse team? Then you’ll want to mark your calendar to attend the North American Hardware and Paint …

Michael McLarney, president Hardlines Inc., announced the launch of HR Advisor, a free newsletter designed to keep business owners and managers informed about human resources issues and concerns. To ensure retailers get guidance to help manage and support their teams, …

In the April edition of Hardware Retailing, explore how keeping a sharp focus on the key retail metrics that define your business can help you streamline your operation. Now, get more resources to help you identify and improve your business’s …

Part of the process of cleaning up, finding a place to safely dispose of leftover paint can be a challenge for many paint customers. PaintCare, a nonprofit organization created by paint manufacturers, operates paint stewardship programs in some states that …

Behind every facet of your business are constantly shifting numbers that offer insight and opportunity for running a more goal-focused, successful operation. It’s not enough to identify these key retail metrics once. High-performance retailers are tracking these figures consistently, observing …

You may have settled on a great idea for your next new niche category, but where do you source it? Oftentimes, you may need to go outside of your primary wholesaler, and the vendor you choose can make or break …

With numerous lakes and rivers within a 50 mile radius of Spokane, the General Store has an ideal setting to sell sporting goods. The anchor department is the Fishing Hole and Sports Shop, which covers land and water sports, for …

Whether it helps customers check off tasks on a household chore list or provides the means for them to enjoy favorite hobbies, a store that offers special services has many opportunities for building customer loyalty. Customers appreciate when retailers make …