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Papenhausen Hardware Operating Popup Store After Fire

In January 2018, a fire destroyed Papenhausen Hardware in San Francisco. This fire was the second in 20 years that the business had experienced, and the owners had taken precautions to ensure employees and the operation were protected. “We have …

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Recycling at Your Store? Here’s How Materials Come Back

Click here to download a PDF of this story. By Chad Husted, chusted@nrha.org The benefits of recycling are not new to consumers, but your customers may come to you with questions about the recyclability of the products you sell and how certain …

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Follow These 5 Instagram Accounts for Retail Inspiration

instagram

At any given moment, there are at least half a dozen social media platforms out there. Adding yet another account and figuring out what to post and how to grow your follower account can seem daunting. When it comes to …

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Review These Loss Prevention Tips With Your Staff

loss prevention

Loss prevention is only effective if everyone on your team knows how to spot a shoplifter and stays engaged on the salesfloor. If you have new team members or if you’ve noticed some habits that need correcting, review this checklist …

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5 Reasons to Join a Main Street Organization in Your Community

Click the picture to download a PDF of this story. By Bill Brunelle, Independent We Stand Building a Better Future Just like any good foundation, the community is strongest when all its pieces work together. Around town, small businesses often come together …

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NRHA and Retail People Solutions Team Up to Improve Culture

culture

Click the picture to download a PDF of this story. By Scott Wright, swright@nrha.org Leading With Culture Business management guru Peter Drucker once said, “Culture eats strategy for breakfast.” While delivered tongue-in-cheek, what the father of modern management theory suggests is …

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NRHA Training: A Success Story at HomCo Lumber & Hardware

nrha training

When a customer walks through the doors of HomCo Lumber & Hardware in Flagstaff, Arizona, they know they won’t be passed from person to person to get an answer to their question. But this wasn’t always the case. Over the …

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Seasonal Promotions to Increase Add-On Sales

add-on sales

Springtime is right around the corner, and for most retailers, that means it’s time to start preparing for the busy DIY season. You may be hiring seasonal staff, double-checking your inventory, cleaning your store and making room for the extra …

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