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TRENDING NOW: Operations

NRHA Launches Hot Products Hub, a New E-Newsletter

hot products hub

Coming Feb. 6, the North American Retail Hardware Association (NRHA) will be delivering a new e-newsletter featuring the latest home improvement products and trends. Hot Products Hub, produced by Hardware Retailing magazine and sponsored by the National Hardware Show®, will ... Read More »

3 Operations Tips to Be Competitive in the New Year

new year

The calendar has flipped to 2019, and with the new year comes a new state of mind for many retailers. There is no question that the way consumers shop has changed significantly over the last decade, with the exponential growth ... Read More »

Home Improvement Leadership Training Offers Strong Foundation

home improvement leadership training

Investing in home improvement leadership training is a decision that can strengthen your business for decades to come. By demonstrating your belief in your managers and other high-level personnel, you can give them the confidence they need to lead your ... Read More »

As Retail Wages Rise, Companies Seek Higher Efficiency With Tech

wages

As retailers struggle to fill jobs, a new report from the Associated Press suggests some retailers are raising wages and hoping for more efficient employees. The report says retail workers have seen some of the economy’s best wage gains in ... Read More »

5 Tips for Finding the Best Employees

best employees

When a member of your team decides to leave, finding someone new to replace them can be one of the most difficult tasks you have all year. Your employees are the face of your business. They can make or break ... Read More »

Make Employee Training a Key Part of Your 2019 Plans

employee training

What are your employee training goals for 2019? Are you planning to grow sales by adding a new niche to your operation? Do you want to appeal to a new customer base, or improve your average transaction size? Whatever plans ... Read More »

Positively Managing Negative Online Reviews

negative online reviews

Click the picture to download a PDF of this story. By Todd Taber, ttaber@nrha.org Balancing Act Sticks and stones may break your bones, but negative online reviews can sink your business’s reputation. For many independent retailers, online reviews from customers on ... Read More »

Go Behind the Scenes With a Retailer Supplying the Entertainment Industry

entertainment industry

Click the picture to download a PDF of this story. By Renee Changnon, rchangnon@nrha.org. Lights, Camera, Action When Jim Robichau sits down to stream the latest Netflix show with his wife or takes her to a movie, he is often more intrigued ... Read More »