Operations

Nearly 90 percent of consumers check online reviews to learn more about a product, service or business, yet most businesses owners don’t know to garner the power of a positive review or mitigate the negative of a poor one. Use ... Read More »

For the past few years, brick-and-mortar retailers didn’t have a fighting chance to compete with the personalization and convenience provided by online shopping. By cultivating mountains of rich customer data, online retailers had the upper hand. Every action and inaction ... Read More »

Good news: Here’s a simple process, five easy steps, to improve your business. It’s easy to do. And, if you’re not doing something like this already, then this simple addition to your process offers you substantial business improvement. To read ... Read More »

With the rush of spring planting over, homeowners may be ready to tackle another project to spruce up their lawns and gardens. Here are three ways you can get your share of sales from those customers looking to enhance their ... Read More »

Just as expert meteorologists predicted, the delayed storm season has started off in a damaging and devastating manner. As homeowners head to hardware stores the next few weeks to prepare for the next storm outbreak, retailers should be armed with ... Read More »

Every year a lot of business owners need help in preparing blueprints to protect their net worth, their closely held businesses and their families. Many of these owners do not have the right legal documents to protect their businesses. This ... Read More »

While many plumbing sales are triggered by general home maintenance and repair projects, that doesn’t mean retailers can’t find ways to drive additional sales in the category. With recent legislative mandates regarding water conservation, as well as water safety and ... Read More »

Employees at Malone Do it Best Lumber in Greenville, Ky., don’t need to worry about getting a gym membership to stay healthy—they can use the gym at work. A separate building on the property houses a room full of treadmills ... Read More »