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Operations

When Hiring Goes Wrong

Click here to download the PDF of this story. It’s a story nearly every retailer can tell. You need to fill a spot on your team and, after sifting through several applicants, you find the one you think will get …

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Provide a Permanent Boost to Business With Rental

Click here to download the PDF of the story. In a perfect world, everyone would live by a common rule: Sharing is, in fact, caring. In previous generations, communities would band together on projects and share materials, skills and equipment …

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5-Star Employees: The Traits That Make Top-Notch Talent Shine

employees

Click the picture to download a PDF of this story. 5-Star Employees How do you create a thriving business? What are the traits of great employees who stand out within a team? Hardware Retailing spoke with successful retailers to discover …

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How to Create an Employee Training Program

Employee Training

Click here to download a full pdf. If you’re new to employee training, setting up guidelines and processes is your first step. While it may be tempting to take a less formal approach to training, remember that the more time …

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How to Discover Your Next 5-Star Employee

5-star

An industrywide concern for independent home improvement retailers is the ability to find employees who are excited about their job, have a strong work ethic and want to have a long-term career in retailing. Hardware Retailing recently highlighted employees at …

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Promote Mother’s Day and Father’s Day Shopping

Mother's Day

On Mother’s Day and Father’s Day, children across America will be panicking. Yet again, the holidays will have snuck up on them, and they’ll be in a pinch to find the perfect last-minute gifts. Use the North American Retail Hardware …

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Basic Skills Test for Prospective Employees

Before you start investing a lot of time and resources in vetting a prospective employee, it’s helpful to know as much as you can about their fitness for the job. One way to find out more is to give applicants …

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Your Special Events Survival Guide

special events

Click the image above to view a PDF of this story. A boost in sales, a crowd in the store, lots of goodwill toward your business—there are many reasons why you might host a special event. These events offer a …

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