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Operations

To Invest or Not to Invest? Questions Every Retailer Should Be Asking

Assuming you run a profitable operation, making a capital investment in your business should be one of the best financial moves you can make. Sometimes you spend out of necessity; for example, the roof needs a major repair or the furnace …

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Lute Supply’s Bold Venture into the Dual-Format

Lute Supply has spent half a century earning a reputation for success serving professional builders, contractors and tradespeople. Its list of accolades features top awards by Goodman and Amana for outstanding sales growth, market share growth and excellence in distribution. …

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What’s Your Health Care Strategy?

The Affordable Care Act’s employer mandate now goes into effect Jan. 1, 2015, giving employers more time to consider their options before making a decision on their employee health care coverage. But with so many options to consider, where do you even begin? The delay is certainly …

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Three Tips to Make Your Wholesale Market Trips More Profitable

The time comes once, if not twice, a year when you return from your wholesaler or co-op’s market and you have a decision to make. To do or not to do? The pile of market materials has found its way …

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Four Ways to Prevent Shoplifting

If you’ve been letting your loss prevention strategy slip throughout the year, now’s a good time to put it back into focus. Your theft-prevention strategy should include these four steps: Have good customer service. This is the single most effective …

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Apply Unique Concepts in Your Store

The home improvement industry is anchored in tradition. A lot of second- or third-generation owners do things the same ways that their fathers or their grandfathers did. It’s important to honor tradition, of course, but given the rapid way things …

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Develop Your Succession Planning Playbook

stock-succession-planning Feature

Many business owners today are between the ages of 55 to 75. A few of you inherited the business from your parents, but most of you started your company from zero and have spent the last 30 years or more …

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4 Habits of a High-Efficiency Sales Team

Most successful sales associates have nailed down the basics of customer service, like smiling and greeting customers as they enter the store. But there is more to sealing the deal than just being polite. Here are four habits that make …

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