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Not All Millennial Customers Are the Same

millennial customers

If you’re like most retailers, you may often ask yourself how you can attract more millennial customers to your business. This generation is often generalized in broad strokes and described using negative words like lazy, entitled and delusional. However, millennial …

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Website and Social Media, Crucial Tools for Business

website

It’s no secret that for independent retailers, being present in the digital space is crucial to remain competitive. According to research presented at the 2017 State of Independents Conference, 65 percent of consumers say that if an item is available …

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Comeback Plan: How 2 Retailers Took Their Stores From Bust to Boom

Click the image above to view a full PDF. Many entrepreneurs setting out to buy a business look for one that’s healthy, where risks are minimal and the probability for success is high. It’s a good, safe bet few would argue …

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The Latest on Payment Processing Technology

payment processing

With technology rapidly developing, there are some major subjects related to payment processing that business owners need to be paying attention to as we enter the new year. To get clarification on some of the most talked about topics, Hardware Retailing …

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A Look at Installations and Services for the ‘Do It for Me’ Market

DIFM

Click the image above to view a full PDF. At Your Service Today’s consumer is often looking for ways to make life easier. Whether they are paying an accountant to file their taxes or requesting people to run their errands, …

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Custom Care: Understanding the Special-Order Process

Click the image above to view a full PDF. One size does not always fit all. Sometimes a customer’s needs are so specific that nothing other than a product so specialized it would not normally be part of a store’s …

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Indiana Retailer Puts Flags First Throughout Year

Patriotism and proudly representing the U.S. is not a sometimes thing for Bloomington Hardware. The Bloomington, Indiana, store offers a year-round program for customers to bring in any American flags that are worn and no longer meet the standards for …

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Getting in on the Home Staging Game

Click the image above to view a full PDF. Real estate agents advise homeowners who want to improve their home’s selling potential to do some interior staging—and some of that staging includes minor remodeling projects, according to research from the …

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