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The Benefits and Challenges of Running an Urban Store (Part 1)

Our editors visited Steve Fusek in Indianapolis to see how he and his staff have embraced their urban setting as they post increased sales year after year.

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Montana Retailer Discusses His Store Redesign

T.J. Comstock of Billings Hardware in Billings, Mont., recently completed some renovations to his store. He gives some insight on when is a good time to remodel and what sort of things you should consider changing in your store.

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Show Me the Money

This presentation offers financial tips for retailers, including loan types, picking the right bank, preparing for Tax Day and a bank day checklist. Click here to view the presentation.

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Roush Hardware Finds Better Employees in a Down Economy

Rick Dye from Roush Hardware in Dublin, Ohio, discusses his experience hiring employees in a down economy.

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Remodel at Edelmans Home Center Underway

For years, Loren Edelman has sold hardware supplies out of a cramped 3,000-square-foot space in Sabetha, Kan. Now, he’s in the middle of a big investment to build a new 12,000-square-foot store over the top of the old building. See …

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Zettler Hardware and Garden from the Ground Up

When John Zettler and his son Mike discovered there was a wide open market for hardware in Powell, Ohio, they decided to build a brand new 20,000-square-foot store. It’s their fourth store in the Columbus, Ohio, area. Join us for …

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Made in the USA: All American Store Has a Clear Mission

Someone finally decided to try it. In early 2009, Mike Petro and Dennis Cunningham sat down with a group of investors with a big idea: create a store that only sells American-made products. They had their minds on the struggling …

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What Matters to Customers

What Matters to Customers is a market study that measures the success of family-owned retail hardware stores in meeting customer expectations. It defines those expectations and pinpoints the reasons customers choose hardware stores in preference to big-box home improvement centers. To read the …

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