Operations

Click the picture to download a PDF of this story. For many people in this industry, retail and family go hand-in-hand. While running a family business is rewarding, it is not always easy. Hardware Retailing spoke with Wayne Rivers, co-founder and president …

Click the picture to download a PDF of this story. When 10th Street Hardware owners Steve DeShong and Troy Usnik were making plans to open a second store in Philadelphia, a friend recommended using a business consultant to help them manage the …

The North American Retail Hardware Association (NRHA) recently released the 2017 Cost of Doing Business Study, a financial resource to help your compare your business to other retailers in the industry. In order to help you better understand and use …

Generation Z, the generation after millennials (born between 1995 and 2012, according to Forbes) makes purchasing decisions differently from every previous generation, mostly because of how they engage with digital and social media, according to influencer marketing agency Mediakix. These consumers …

If the October issue of Hardware Retailing left you wanting just one more 10 list, you’re in luck. We compiled these additional articles from our archives to round out the 10 list resources. 10 Impulse Items Customers Crave This online …

Click the picture to download a PDF of this story. As an independent home improvement retailer, you have access to a wide variety of benefits through the North American Retail Hardware Association (NRHA), your trade association. Many of the resources are free …

Click the picture to download a PDF of this story. For many retailers, employees are family. Even if they’re not related by blood, these are the people you spend the most time with day to day. Yet even in the most harmonious …

Click the picture to download a PDF of this story. From August 2016 to July 2017, I lived in, worked remotely from and explored 10 countries and 12 cities with 70 people through a program called Remote Year. At the beginning of …