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Tell Me More…

In this podcast, Renee Changnon, NRHA’s Retail Outreach Coordinator, talks to retailers across North America to learn about their careers, unique ideas and retail insights.

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Latest Episodes

Episode 15 – Susan Wasko
In this episode of “Tell Me More…” Renee chats with Susan Wasko, co-owner of Wasko Hardware in Keosauqua, Iowa. During the episode, we will talk about the business she has run with her husband Joe since 2005, their deep roots in the hardware industry and how the company has continued to serve its community during the COVID-19 pandemic.


Episode 14 – Brett Thorne
In this episode, Renee has a conversation with Brett Thorne of Thorne Lumber Company, based in Chillicothe, Missouri. Brett talks about his experience in the industry, his own show, “Building The Future Podcast,” and how his company has been managing the operation and serving the community during the pandemic. Tune in to the episode and then find Brett’s podcast to listen to as well.


Episode 13 – Blake Burgess & Ryan Lindner
On this episode of “Tell Me More…” Renee has a conversation with Blake Burgess and Ryan Lindner, two Ace Hardware store owners and the creators of the PAL POD. They talk about their different retail operations with locations in Wisconsin and Nebraska, the story of each of their journeys in the hardware industry and how they came together to start their own podcast, where they interview other Ace dealers. Tune in and then be sure to find their podcast!


Episode 12 – Nikiski Hardware & Supply
In this episode of “Tell Me More…” Renee talks with four of the five owners of Nikiski Hardware & Supply in Nikiski, Alaska. The group came together to open the business less than a year ago in order to support the local community and provide products, support and act as a place for people to come together. Learn how their trip to the National Hardware Show in Las Vegas and their background in the home improvement industry has led to their new business venture.


Episode 11 – Cody Goeppner
In the first episode of the year, Renee welcomes Cody Goeppner of Blehyl Co-op back to the podcast. Cody shares a few of the new initiatives the company has launched, he talks about where he sees technology taking retail and much more.


Episode 10 – Dan Tratensek
In the final episode of the year, Renee sits down with Dan Tratensek, NRHA’s executive vice president and executive editor of Hardware Retailing. The two talk about Dan’s 24 years serving the independent hardware industry through the NRHA, what he predicts in the decade ahead and why he is so passionate about serving the industry. If you want to hear more from Dan, make sure to subscribe to his podcast, “Taking Care of Business.”


Episode 9 – Gina Schaefer
Renee’s guest this week is Gina Schaefer, co-founder and CEO of A Few Cool Hardware Stores. Tune in to hear Gina’s journey from one store to eleven.


Episode 8 – Kevin Hancock
Renee sits down with Kevin Hancock, CEO of Hancock Lumber in Casco, Maine. Kevin shares an incredible story about how his speech disorder set him on a path to develop new management skills and a company culture that encourages all employees to be leaders.


Episode 7 – New England Road Trip
Renee shares some highlights with retailers she met during her road trip across the New England area. They discuss how each operation is a vital part of their communities and how some retailers have found unique niches.


Episode 6 – Josiah Gates
Renee is joined in this episode by the Vice President of Aubuchon Hardware, Josiah Gates. Headquartered in Westminster, Massachusetts, Aubuchon operates 104 stores across the country.


Episode 5 – Franklin Cloninger
Join Renee in this episode as she chats with Franklin Cloninger, General Manager of Triangle Hardware and one of NRHA’s 2019 Young Retailer of the Year nominees.


Episode 4 – Jamie Gentner
In this episode of “Tell Me More…”, Renee chats with Jamie Gentner, COO of Center Hardware & Supply in San Francisco. Listen along as they talk about how the family business has evolved through four generations. Plus, learn why social media and events are a key part of her business’s customer outreach.


Episode 3 – Pat Sullivan
Renee speaks with Pat Sullivan this week, owner of Sullivan Hardware in Indiana. They talk about how Pat took over the business and continues to help the store thrive through services and special events.


Episode 2 – Tasha Hilderman & Sarah Rurka
On this episode of Tell Me More…, Renee Changnon is joined by Tasha Hilderman and Sarah Rurka of Home Hardware Lloydminster. Tasha and Sarah both manage the social media and marketing of their family-owned business in Canada. They talk about their journey through online social platforms like Instagram and Facebook and how they use them to connect with their customers and the community.


Episode 1 – Cody Goeppner
Welcome to the first episode of Tell More More… hosted by Renee Changnon, Retail Outreach Coordinator at NRHA. In this episode, Renee speaks with Cody Goeppner of Blehyl Co-op. They discuss Cody’s upbringing in hardware retailing through a family business, how he transitioned into his current role with Blehyl, and his thoughts on how retailers can stand above the competition in a world with growing e-commerce. Subscribe today to get the latest episodes!