Hardware Retailing The Industry's Source for Insights and Information
Some skills are learned over a lifetime, so for younger generations, like Gen Z, developing DIY skills is still to come. Being aware of and promoting the skills where Gen Zers are lacking, along with the products they need to accomplish these projects, allows you to build relationships with your Gen Z customers and create lifelong customer loyalty and trust.
Percentage of Generation That Knows How to Fix a Leaky Faucet
Percentage of Generation That Knows How to Clean Gutters
Gen Zers are twice as likely as Baby Boomers and Gen Xers to outsource home repairs, which can be pricey. Becoming the go-to knowledge base for Gen Z can:
1. SAVE THEM MONEY
2. INCREASE CUSTOMER LOYALTY
3. BOOST SALES
