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Research & Guides

Participate in the 2020 Cost of Doing Business Study

Cost of Doing Business Study

The North American Retail Hardware Association (NRHA) is now collecting information from independent U.S. hardware stores, home improvement centers and lumberyards for the 2020 Cost of Doing Business Study. The Cost of Doing Business Study is an annual overview of …

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5 Hiring Resources and Employee Management Guides

resources

Hardware Retailing magazine and the North American Retail Hardware Association have a wealth of hiring resources to help you manage your hiring process and evaluate the employees you bring on board. Review these articles and download the following guides to …

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Monitoring the Market: Quarter 1

Use the following industry metrics to anticipate emerging trends and opportunities in the channel. Data is not seasonally adjusted, meaning these graphs represent real-time shifts in the market. Understand consumers’ desire to save or spend by gauging overall consumer confidence …

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Plan Your Future With This Succession Planning Series

succession

Whether you are building your employee schedule for next month or investing in a new category without knowing how it will perform, you are often asked to make decisions that would be simpler if you had a crystal ball. However, …

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Planning for Succession With Gary Pittsford

gary pittsford

In 2020, Hardware Retailing is talking about succession planning in each issue of the magazine. To get the series started, we consulted with Gary Pittsford, president and CEO of Castle Wealth Advisors, a financial advisory firm that has been guiding …

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Troubleshoot Your Customer’s Furnace With This Guide

furnace

If you serve customers who have gas furnaces in their homes, keep this troubleshooting flowchart close to the service counter and the phone. Train your staff on each step of the guide so they are prepared to answer any follow …

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DEADLINE EXTENDED: 3 Ways the 2019 Cost of Doing Business Study Strengthens Businesses

2019 cost of doing business study

Knowledge is power. For more than a century, independent hardware stores, home centers and lumberyards have relied on the North American Retail Hardware Association (NRHA) Cost of Doing Business Study to see how their businesses compare to typical and high-profit …

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Many Home Improvement Retailers Expect Negative Impact From Tariffs

impact from tariffs

After polling more than 200 independent home improvement retailers operating in the U.S., the North American Retail Hardware Association (NRHA) finds the impact from tariffs continues to represent great uncertainty for business operators. Notably, 67 percent of surveyed retailers believe …

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