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Research & Guides

Why New Movers Make Good Customers

Illustration of sold sign on a house

According to V12’s 2021 New Mover Trends Report, 83% of new movers take on home improvement projects and 64% purchase home improvement items before their move. As consumers relocate, retailers have the opportunity to gain new customers and cash in …

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Participate in the 2022 Cost of Doing Business Study by June 30

2022 Cost of Doing Business Study

Don’t miss out on the opportunity to benchmark your business. The deadline to participate in the North American Hardware and Paint Association‘s (NHPA) 2022 Cost of Doing Business Study is this Wednesday, June 30. Each year, this financial benchmarking tool …

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2022 Cost of Doing Business Study: Numbers You Should Know

2022 Cost of Doing Business Study

Are you ready to identify new financial opportunities for your operation? The deadline to participate in the North American Hardware and Paint Association’s (NHPA) 2022 Cost of Doing Business Study is June 30. The Cost of Doing Business Study delivers …

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Participate in the 2022 Cost of Doing Business Study

2022 Cost of Doing Business Study

Each year, the North American Hardware and Paint Association’s (NHPA) Cost of Doing Business Study delivers data and insights that allow retailers to increase their profits and strategize for the future. NHPA is now inviting hardware store, home center, lumberyard …

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Customer Insights in Light of Product and Material Shortages

Trends - Consumer Insights

According to the Home Improvement Research Institute (HIRI), 59.2% of customers shop at the same store for home improvement products regardless of what products they are shopping for, but 73.8% will buy a product at another store before waiting on …

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Take the Home Improvement Industry New Manager Insights Survey

manager survey

No matter how much experience you come in with, becoming a new manager comes with plenty of challenges. The North American Hardware and Paint Association is looking for managers who can share insights into what they’ve learned since they became …

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NHPA Insights on E-Commerce and Retail Technology

e-commerce insights

Because the landscape of retail technology and e-commerce has changed dramatically in the last few years, the North American Hardware and Paint Association (NHPA) asked independent retailers to share their insights on how their approach to or thoughts on retail …

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An Analysis of Paint and Decorating Outlet Performance

paint data

The 2021 Cost of Doing Business Study presents the North American Hardware and Paint Association’s (NHPA) annual financial and operational profile of independent hardware stores, home centers, lumber and building materials outlets and paint and decorating outlets.  This study assesses …

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