Home » Research & Guidespage 22

Research & Guides

2013 Market Measure: The Industry’s Annual Report

To watch the full video, click here. This presentation is packed full of industry data covering the health and future of the home improvement industry. We cover everything from financial benchmarks and distributor performance data to housing market updates and …

Read More »

RETAIL THERAPY: The Right Stuff

When I was younger I wanted to open a chain of stores. The stores would be part shoe retailer, part hair salon and part pub, and I wanted to name them Jaime’s Shoes, Dos and Brews. While this was just …

Read More »

Retail Display Safety

It’s important to follow safety guidelines for the displays featured in your store. Retail safety and security expert Kelly Brown shares best practices for retail display safety in a handout he created for expert witness firm Robson Forensic Inc. Click …

Read More »

Building Materials Product Knowledge

Building Materials Product Knowledge

This 15-chapter course addresses the employee training needs of retailers primarily engaged in selling LBM products. This program is delivered in the same way as the Advanced Course in Hardware Retailing. *You must be an NRHA member to take these …

Read More »

Advanced Course in Hardware Retailing

Advance Course in Hardware Retailing - Feature

This 16-chapter product knowledge training course with accompanying chapter tests is offered in its entirety online. The student studies online or prints each chapter for review, then takes each chapter test online. The test is immediately graded and results returned …

Read More »

Basic Training in Hardware Retailing

Basic Traing in Hardware Retailing - Feature

This Basic Training Course in Hardware Retailing is a comprehensive training tool to help retail sales associates gain the confidence they need to be successful on the salesfloor. *You must be an NRHA member to take these tests. A Complete …

Read More »

Our Three Pennies of Profit

Our Three Pennies of Profit - Feature

To watch the full video, click here. “Our Three Pennies of Profit” retail training video helps independent hardware store, home improvement center and lumberyard owners and managers better communicate the fundamental elements of retail profit and loss to their employees. …

Read More »

Loss Prevention Series

Loss Prevention Series - Feature

NRHA’s Loss Prevention Program includes three separate modules covering internal theft prevention, external theft prevention and store safety. This training program is designed to help retail home improvement stores develop a safe and secure retail environment for both employees and …

Read More »