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Research & Guides

Now Available: 2020 Cost of Doing Business Study

2020 cost of doing business study

The 2020 Cost of Doing Business Study is now available! For decades, independent home improvement retailers have trusted this annual benchmarking tool to understand where their operation falls in the U.S. marketplace and set goals for future success. Featuring financial …

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Evaluate Your Business With Help From NRHA

Cost of Doing Business Study

Do you know how your operation stacks up against typical and high-performing retailers? NRHA is now collecting information from independent U.S. hardware stores, home improvement centers and lumberyards for the 2020 Cost of Doing Business Study. From sales per square …

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Participate in the 2020 Cost of Doing Business Study

Cost of Doing Business Study

The North American Retail Hardware Association (NRHA) is now collecting information from independent U.S. hardware stores, home improvement centers and lumberyards for the 2020 Cost of Doing Business Study. The Cost of Doing Business Study is an annual overview of …

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5 Hiring Resources and Employee Management Guides

resources

Hardware Retailing magazine and the North American Retail Hardware Association have a wealth of hiring resources to help you manage your hiring process and evaluate the employees you bring on board. Review these articles and download the following guides to …

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Monitoring the Market: Quarter 1

Use the following industry metrics to anticipate emerging trends and opportunities in the channel. Data is not seasonally adjusted, meaning these graphs represent real-time shifts in the market. Understand consumers’ desire to save or spend by gauging overall consumer confidence …

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Plan Your Future With This Succession Planning Series

succession

Whether you are building your employee schedule for next month or investing in a new category without knowing how it will perform, you are often asked to make decisions that would be simpler if you had a crystal ball. However, …

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Planning for Succession With Gary Pittsford

gary pittsford

In 2020, Hardware Retailing is talking about succession planning in each issue of the magazine. To get the series started, we consulted with Gary Pittsford, president and CEO of Castle Wealth Advisors, a financial advisory firm that has been guiding …

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Troubleshoot Your Customer’s Furnace With This Guide

furnace

If you serve customers who have gas furnaces in their homes, keep this troubleshooting flowchart close to the service counter and the phone. Train your staff on each step of the guide so they are prepared to answer any follow …

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