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On the Web

On the Web: September 2021

There’s much more to discover from the September 2021 edition of Hardware Retailing. Browse the links below to uncover new innovations, trends and resources to lead your operation to success.

Skills That Cross Over the Digital Divide

Your employees likely spend a majority of their time working face-to-face with customers, but in our digital world, they may find themselves interacting online as well. Information technology professional Chrystal Taylor shares three soft skills your employees need to develop in order to work and connect in a digital setting and how those same skills can translate into real-life situations.

Manage Niche Inventory
Learn five ways to manage your inventory after adding new or enhancing existing niche categories to your product offerings.
Showing Love for Local
Expanding beyond just one day, Small Business Saturday has turned into a yearlong event that promotes small, local businesses. Learn how you can use the event to promote your business and bring customers through the door.
Pure Knowledge
As more homeowners invest in home purification, helping your staff guide them to sound purchases is critical. Educate your staff with tips from the Environmental Protection Agency on what it takes to purify homes and offices.
Tour New Potential
Vassar Building Center president Mike MacKay leads you on a tour of his new location, the first Do it Best prototype store. See how it’s connecting with his community now.

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About Hans Cummings

Hans Cummings
Born in Indiana and raised in Indiana, Germany and Virginia, Hans has worked for NRHA since 2001. He has a B.A. in English from Indiana University and is a published fantasy and science-fiction author. His hobbies include cooking, especially smoking meats, tabletop and video games and supporting space sciences and science education.

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