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Switch Bargain Hunters to Loyal Customers

Businesses should make it a priority to build customer loyalty, not just promote special sales, this holiday shopping season, according to an article by Inc.

While customers are actively seeking gifts for everyone on their Christmas lists, finding the best deals in a stress-free and friendly store can make an impact on their shopping habits long term, the article says. Now is a great time for retailers to convert holiday shoppers into long-term, loyal customers by giving them a good experience.

A few ways retailers can build customer loyalty during the holiday shopping season include personalizing the shopping experience, turning complaints into opportunities and giving back to the community, the article says.

For more detailed suggestions, click here to read the Inc. story.

About Graeme Haase

Graeme Haase
Graeme graduated from Butler University in 2014 with a Bachelor of Arts degree. Shortly after walking the stage, Graeme started working as a graphic designer for Hardware Retailing magazine, where he designs different parts of the magazine and assists with other custom publications. Graeme also does video production and editing. In his free time, Graeme is accustomed to trying new things (at least once!), such as musicals, water skiing and bungee jumping.

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