Hardline wholesaler True Value has topped Newsweek’s 2020 list of America’s Best Customer Service Brands in the “Home Improvement Stores” category. “True Value retailers are winning where it matters most: with customers,” says John Hartmann, president and CEO of True …
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Ace Hardware Corp. has hired Kirk Armstrong as a new executive to work on the co-op’s distribution and supply chain team. He is taking on the role of vice president of distribution and supply chain innovation and will be reporting …
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Amazon and Home Depot will share a multistory warehouse in Seattle in an effort for both companies to enhance delivery times, The Wall Street Journal reports. The online retailer signed a lease for a three-story facility, reportedly the first of …
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Ace Hardware Corp. presented a new growth plan and promoted some new initiatives at its fall buying show in Atlanta. The co-op announced Higher Ground, its new strategic plan, at the Ace Hardware Fall 2019 Convention & Exhibits, which was …
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Ace Hardware Corp. and Benjamin Moore have announced an expanded relationship that will make Benjamin Moore paints more widely available to DIY customers through locally owned Ace Hardware stores. The co-op has named the paint manufacturer its preferred paint supplier …
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Ace Hardware Corp. announced plans to open new Ace Hardware stores in 11 former Orchard Supply Hardware locations in California. “Ace is delighted to fulfill a need by bringing back the local, neighborhood hardware store in 11 California communities,” says …
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Research firm J.D. Power has released its 2019 Home Improvement Retailer Satisfaction Study, and Ace Hardware and True Value have tied for first place for overall customer satisfaction. The survey gathered data from 2,433 customers who purchased a home improvement …
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Recently, tariffs on goods entering the U.S. have been hot topics in retail. No matter which industry a business operates within, tariff implementations are causing ripple effects on suppliers and shoppers alike. Retail leaders from some of the U.S.’s best-known …
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