Research firm J.D. Power has released its 2019 Home Improvement Retailer Satisfaction Study, and Ace Hardware and True Value have tied for first place for overall customer satisfaction. The survey gathered data from 2,433 customers who purchased a home improvement ... Read More »
Recently, tariffs on goods entering the U.S. have been hot topics in retail. No matter which industry a business operates within, tariff implementations are causing ripple effects on suppliers and shoppers alike. Retail leaders from some of the U.S.’s best-known ... Read More »
Ace Hardware Corp. has announced plans to double the size of its distribution center in Wilmer, Texas. The upcoming expansion will add more than 450,000 square feet to the existing 450,00-square-foot facility, which originally opened in 2014. Construction for the ... Read More »
First-quarter 2019 was a period of growth for Ace Hardware Corp. The Oak Brook, Illinois, co-op on May 22 reported first-quarter 2019 revenues of $1.4 billion, an increase of 5.1 percent from the first quarter in 2018. Net income was $22.6 million ... Read More »
Ace Hardware Corp. confirmed May 22 that the co-op now has full ownership of the Great Lakes Ace Hardware chain. The co-op’s first-quarter financial report says that Ace Hardware experienced revenue increases in early 2019, in part due to the acquisition of ... Read More »
In-store experiences and customer relationships were major topics at the Ace Hardware Spring 2019 Convention & Exhibits. Howard Schultz, former chairman and CEO of Starbucks, spoke at the convention’s general session, which kicked off the March 26-28 buying show in ... Read More »
Click the picture to download a PDF of this story. Onward and Upward By Kate Klein, kklein@nrha.org Ace Hardware Corp. is on a growth path that maintains its retailer-owned cooperative model, continues to pursue its core values and finds new, adaptive ways to ... Read More »
From Famine to Flourish Brothers Martin and Art Ruggiero—owners of Desert Foothills Ace Hardware in Phoenix—were already business partners before most kids their age had moved on from their high school and college jobs. Their father, Al, had opened a ... Read More »
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