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Tag Archives: best practices

8 Tips on Selling Color

Color plays an important role in driving traffic to your paint department. Use the following steps to boost sales and encourage customers to try something new. Create the space. Retailers who have been successful in selling paint have created paint …

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5 Underrated Customer Service Must-Dos

underrated customer service

On the very first day of training camp in July 1961, Green Bay Packers head coach Vince Lombardi started practice by holding up a football and telling his players, “Gentlemen, this is a football!” He wasn’t insulting their intelligence as …

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Pivotal Prevention: Retailers Share Loss Prevention Best Practices 

Theft, fraud and shrinkage can wreak havoc on a business, with the Coalition of Law Enforcement and Retail estimating retail crime will top $45 billion in annual losses this year. Discover how fellow hardware and paint retailers handle theft and …

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3 Best Practices for Business LinkedIn Pages

LinkedIn

LinkedIn can be a great tool when wielded correctly. It can grow your business, help with hiring and create connections in your industry. According to LinkedIn, pages with complete information get 30% more weekly views. When creating a business LinkedIn …

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4 Best Practices for Writing Customer Surveys

customer surveys

One of the best ways to engage with your customers is through surveys. Surveys allow you to know what your customers want and need in products and services so you can better cater your offerings, and they also provide insights …

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12 Key Takeaways from the 2022 NHPA All-Industry Conference

conference takeaways

The 2022 NHPA All-Industry Conference, co-located at the National Hardware Show in Las Vegas, wrapped up last week, offering three days of speakers and panels from industry experts and top-performing retailers. Attendees came away with numerous insights and best practices …

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10 Tips for New Managers

tips new managers

There is no lack of advice out there for new managers coming into a leadership role. Here are some of the top tips managers can use to be successful. Ask for help. No matter what industry you’re in, there are …

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4 Best Practices When Adding a New Product Category

New Product Category

Adding a new product category to your operation can be a formidable undertaking. Follow these best practices to successfully bring a new category to your store. Choose a category that compliments your hardline offerings and appeals to your customer base. …

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