Tag Archives: big box

Home Depot launched its first in-store implementation of its new customer order management system (OMS), according to the company’s recent shareholders conference call. According to executives, Home Depot will roll out the OMS across the U.S. by the end of …

Lowe’s is facing a proposed class action alleging packages of its proprietary mulch brand. According to official reports, plaintiffs Amy Joseph and Glenn McMillan filed a federal complaint claiming Lowe’s and its suppliers Lebanon Seaboard Corp. and Oldcastle Lawn & …

According to an article by eSecurity Planet, Lowe’s recently began notifying an undisclosed number of current and former employees that their personal information may have been disclosed when a third-party vendor mistakenly backed up Lowe’s employee data to an unsecured server. …

Lowe’s reported net earnings of $624 million for the quarter ended May 2, 2014, a 15.6 percent increase over the same period a year ago. Diluted earnings per share increased 24.5 percent to $0.61 from $0.49 in the first quarter …

Home Depot’s fiscal first-quarter net income jumped 12 percent as a key sales metric improved despite a slow start to the spring selling season due to bad weather but the company still missed both adjusted earnings and revenue expectations. The company reported first …

Lowe’s is expanding its strategic partnership with Porch.com, an in-store resource to help homeowners find the right home improvement professionals for nearly any project outside of Lowe’s current installation services, to include every Lowe’s store in the U.S. Home improvement …

Lowe’s announced that Joseph M. Mabry has been named strategy and experience design executive, while Michael P. McDermott has been promoted to chief merchandising officer, replacing Michael A. Jones, who will assume the role of chief customer officer, effective April …

Staff drives high satisfaction with paint retailers and is the single most important factor differentiating the purchase experience among customers, according to the recent J.D. Power 2014 Paint Satisfaction StudySM—Retailer Segment. The study measures customer satisfaction with major paint retailers, …