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Tag Archives: bopis

Engaging Customers Through Curbside Pickup

curbside pickup

Recently, the National Retail Federation (NRF) spoke with Ron Lutz, chief retail officer at strategy firm Miller Zell. Lutz discussed how retailers can truly engage customers, even during social distancing and curbside pickups, which have grown increasingly common for home …

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Lowe’s to Install Contactless Pickup Lockers Nationwide

lowe's contactless lockers

Big-box home improvement chain Lowe’s has announced plans to install pickup lockers at all of its 1,700 U.S. stores by the end of March. The company says the self-service lockers are a safe way for customers to access same-day online …

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Home Depot Sees 23% Sales Spike in Q2 Sales

home depot sales

Big-box home improvement chain Home Depot has released its second-quarter 2020 financial results, achieving net sales of $38.1 billion. This figure marks a 23 percent increase over the same period in 2019 and a 34 percent increase over first-quarter 2020 …

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2019 Top Guns: Christine Hand

Christine Hand, Owner, Handyman Home Hardware, 2 Stores in Newfoundland, Canada Christine Hand purchased Handyman Home Hardware in Newfoundland, Canada, nearly 30 years ago from her father after initially working in software development. She has served on the Home Hardware Ltd. board of directors …

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How to Be Successful with Buy Online, Pickup in Store

Home improvement retailers who talk about their competition these days inevitably include Amazon on the list. Fortunately, there are many ways to compete against this formidable retailer. One of the tactics many retailers are now pursuing is by offering a …

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3 Operations Tips to Be Competitive in the New Year

new year

The calendar has flipped to 2019, and with the new year comes a new state of mind for many retailers. There is no question that the way consumers shop has changed significantly over the last decade, with the exponential growth …

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market

2020 Market Measure

Wednesday, Dec. 16 at 2 P.M. ET