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Tag Archives: consumers

Customers Want Blended In-Store Experiences

experiences

Customers’ expectations for in-store shopping experiences have grown as e-commerce and the capabilities of other retail technologies have changed. As Mark Mathews of the National Retail Federation (NRF) says in the Q&A here, consumers still want to shop in brick-and-mortar …

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Making the Most of Anchor Brands

There are often multiple factors that drive consumers to make a purchase. Sometimes price points, durability and convenience are the main motivation. Then again, sometimes pure brand recognition can secure a sale and let them show off to their friends. …

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Approaching Electrical Projects With Customers

electrical outlet

Discussing home projects dealing with electricity likely puts a charge through any retailer. When helping customers tackle electrical projects, retailers should consider how difficult the project is and how a customer is planning to take it on. Some, like installing …

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Achieving a Low-Maintenance Lawn and Garden

Lawn and Garden

To get additional insights into the customers who are seeking low-maintenance lawn and garden options and how to serve them, Hardware Retailing spoke to three retailers who operate extensive garden centers as part of their home improvement businesses. American yards …

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Further Growth Predicted for Home Improvement Market

home improvement

Low unemployment, solid existing home sales and growth in product sales in 2018 are among the reasons the Home Improvement Research Institute (HIRI) projects continued sales increases for products in the U.S. home improvement industry.  The consumer market for home …

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U.S. Retail Sales Rise in March

The U.S. Department of Commerce says retail sales in March grew at the fastest pace since late 2017, according to an article from CNBC. In total, retail sales increased at a seasonally adjusted rate of 1.6 percent, the strongest monthly …

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Lowe’s CEO Sees a Millennial Opportunity

millennial

In recent years, millennial consumers (shoppers born between 1981 and 1996) have been accused of “killing” industries that once thrived with support from different consumer generations. Speaking at the National Retail Federation’s NRF 2019: Retail’s Big Show, Lowe’s president and …

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After-Christmas Shoppers Offer More Potential Sales

Christmas

The year 2018 has been strong for holiday shopping, but the spending hasn’t ended yet, even though Christmas is over, according to the National Retail Federation. In fact, 68 percent of holiday shoppers planned to keep shopping during the week …

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