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Tag Archives: consumers

Wal-Mart Allows Customers to Trade in Gift Cards From Other Stores Such as Lowe’s, Home Depot

As customers head out to make purchases with gift cards this holiday season, Wal-Mart is encouraging shoppers to trade gift cards from other stores for Wal-Mart cards instead. The retail giant is hosting a promotion to consumers with wallets full of gift card …

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The Season of Gift Returns

Now that holiday shopping is behind you, you’ve probably noticed that the season of gift returns has begun. About 23 percent of returns happen in late December and January after holiday gift exchanges, according to research cited in an article by The Washington …

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Survey: Millennials Likely to Impulse Shop

The millennial generation is quick to make impulse buys. Nearly 83 percent of millennials admit to having made an impulse purchase in the past, according to a Chase survey cited in an article by Retailing Today. The survey also found that 46 percent …

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There’s Holiday Shopping Left To Do

Christmas Shopping

In the three days before Christmas and following, Americans expect to have holiday shopping left to do. About 20 percent of consumers thought they would still be doing some Christmas shopping during the two days before Christmas, on Christmas Day and after the holiday, …

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USA Today Honors Founder of Home Improvement Website

USA Today named the founder of a home improvement data website its first Entrepreneur of the Year. Editors from the publication chose to honor Porch.com founder Matt Ehrlichman, who started the website in 2013 as a tool for homeowners to find home improvement research …

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Retailers Expect to Lose $3.8 Billion on Holiday Return Fraud

Retailers expect to lose nearly $4 billion this holiday season due to stolen merchandise being returned to stores, according to a recent survey. The National Retail Federation surveyed grocery, department, discount, specialty and small retailers to predict the loss of $3.8 billion to individual people …

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What Do Your Sales Associates Do That Websites Can’t?

Thanks to retail websites and online search engines, consumers no longer think of retail sales associates as particularly trustworthy or helpful, according to an article from the Harvard Business Review. Integer Group, a global marketing agency, found that “family, friends and …

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Most Web Customers Spend in Initial 60 Minutes

Online retailers are tasked with getting Web shoppers to buy within 60 minutes, or lose nearly 75 percent of them. By the end of one hour on a website, most consumers decide what to buy and complete their purchases, according to a recent report from Monetate, …

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