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Tag Archives: consumers

January Retail Sales Flat Due to Severe Winter Weather

January retail sales, excluding automobiles, gas stations and restaurants, were flat seasonally adjusted month-to-month due in part to severe winter weather in much of the country, according to the National Retail Federation. “Following a solid holiday sales season, it seems …

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Retail Sales Strong Over Thanksgiving Weekend

An estimated 141 million unique shoppers shopped during Thanksgiving weekend, up from 139 million over the same time frame last year, according to the National Retail Federation. For those who shopped multiple times over the weekend, the survey estimated more …

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The Secret Behind Customer Service

Want to know a secret about amazing your customers? Here it is: Don’t start by focusing on the customers. To consistently deliver high-quality customer service that will give your business a competitive edge and keep customers coming back, you must …

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Consumer Gift Card Spending Expected to Increase This Holiday Season

This season eight in 10 shoppers are expected to add gift cards to their shopping lists, according to the National Retail Federation’s Gift Card Spending Survey, conducted by Prosper Insights & Analytics. Holiday shoppers will spend an average of $163.16 …

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Home Improvement Spending Expected to Slow Down by Mid-2014

The home remodeling market continues to grow, with strong gains predicted through the beginning of 2014, according to the Leading Indicator of Remodeling Activity (LIRA) recently released by the Remodeling Futures Program at the Joint Center for Housing Studies of Harvard University. …

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Survey: Most Homeowners Planning Fall Home Improvement Projects

More than half (52 percent) of homeowners plan to make a home improvement or addition this fall, according to the Zillow® Digs™ Fall Home Improvement Trend and Spending Survey, compared with 60 percent in the summer; homeowners plan to spend …

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Consumers & Brand Loyalty

To watch the full video, click here. As competition for discretionary dollars grows, creating a strong brand to which consumers can relate to can mean all the difference. This webcast will help attendees take a closer look at how signage, …

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Study: Economy Less Likely Affecting Millennials’ Shopping Habits

Millennials are less likely to spend less due to the economy, according to a consumer survey conducted by Prosper Insights & Analytics on behalf of the National Retail Federation. Its April Consumer Survey showed that 89.5 percent of young adults feel the …

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