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Tag Archives: consumers

Home Improvement Spending Expected to Slow Down by Mid-2014

The home remodeling market continues to grow, with strong gains predicted through the beginning of 2014, according to the Leading Indicator of Remodeling Activity (LIRA) recently released by the Remodeling Futures Program at the Joint Center for Housing Studies of Harvard University. …

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Consumers & Brand Loyalty

To watch the full video, click here. As competition for discretionary dollars grows, creating a strong brand to which consumers can relate to can mean all the difference. This webcast will help attendees take a closer look at how signage, …

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Customers: Love ‘Em or You’ll Lose ‘Em

By Michael Bergdahl, author and business consultant Isn’t it ironic that it takes years to build a great customer relationship, but only moments to tear one apart? Below are several of the most common customer service mistakes companies make. The …

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Do Brands Matter?

Anecdotal evidence might suggest that the emotional connection between consumers and product brands just isn’t as strong today as it once was. But without any cold, hard, empirical evidence to support this theory, the editors of Hardware Retailing decided to …

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The Rebirth of DIY

To watch the full video, click here. Is economic pressure encouraging an increase in DIY activity across the country? Supported by original research, this webinar will examine how consumers’ attitudes toward do-it-yourself projects have changed over the years, and how …

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