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Tag Archives: Courtney Belew

Frager’s Hardware Hosts a Socially Distant Centennial

Frager's

The COVID-19 pandemic derailed initial plans for celebrating the 100th anniversary of Frager’s Hardware & Garden Center, the longest continuously operating hardware store in Washington, D.C. Determined not to let the centennial pass by without recognition, the store staff organized …

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Watch the dynamic lineup of speakers and panels from the 2021 NHPA All-Industry Conference.


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Focus on the Customer and the Employees as a Person

Learn how Zappos has developed its strong company culture from the company's customer research lead Alex Genov.

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View all 2021 Conference presentations