Click the image above to view a full PDF. One size does not always fit all. Sometimes a customer’s needs are so specific that nothing other than a product so specialized it would not normally be part of a store’s …
Read More »
The Home Depot CEO Craig Menear says “the amount of change that’s happening in our business” is what keeps him awake at night in a Dec. 20 episode of the Marketplace® podcast, distributed by American Public Media®. “Being able to …
Read More »
Patriotism and proudly representing the U.S. is not a sometimes thing for Bloomington Hardware. The Bloomington, Indiana, store offers a year-round program for customers to bring in any American flags that are worn and no longer meet the standards for …
Read More »
For its third annual Ladies’ Night, JL’s Home Hardware Building Centre in Guelph, Ontario, decided to put on a real show. The event, designed to raise funds for a worthy charity each year, is also one the community looks forward …
Read More »
For the past few months, Independent We Stand, a movement that exists to support independent businesses, has held its seventh annual Independent Small Business of the Year award, or Indie Award contest. The contest is designed to help recognize the top …
Read More »
Retailer-led panels delivered industry-specific takeaways and anecdotes during the 2017 North American Retail Hardware Association (NRHA) State of Independents Conference in Chicago on Dec. 7. Dan Tratensek, executive vice president of NRHA and publisher of Hardware Retailing magazine, and Jim …
Read More »
Developing relationships with customers is a high priority for any retailer. For Burney Hardware in Aberdeen, North Carolina, that extends to some of the newest homeowners in its area. For several years, Burney Hardware has worked closely with Habitat for …
Read More »
The second annual eRetailer Home Improvement Summit was held Nov. 29-Dec. 1 in Orlando, Florida, and speakers at the event discussed how home improvement retailers and suppliers can compete online. Differentiating Your Store Al Meyers, who leads business innovation strategy …
Read More »
Hardware Retailing The Industry's Source for Insights and Information
