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Tag Archives: customer experience

A Hunter’s Tips for Success in Sporting Goods

hunters

Deer-hunting season is an anticipated event for both new and avid hunters. In the October issue of Hardware Retailing magazine, editors spoke with three different retailers who have experience selling the hunting goods category. To learn more about what these …

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Retailer Celebrates 100 Years in Business

100 Years

The village of Fort Recovery, Ohio, is known for its rich history, whether it’s the battles that took place on the land in the late 1700s or the businesses that have been staples for years. Wangler Hardware is one of …

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Facebook Ads Designed to Help Grow In-Store Sales

Facebook Ads

Facebook has a new advertising option for brick-and-mortar retailers—dynamic ads for retail. Advertising on the social media site hasn’t been tied to changing in-store inventory data in the past, but the new “dynamic ads for retail will only showcase products …

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6 Unique Retail Ideas From Colorado Stores

retail ideas

Discovering product trends, finding merchandising ideas and learning more about the home improvement industry are a few ways retailers can grow their businesses. Earlier this month, Renee Changnon and Tom Marcum with the North American Retail Hardware Association (NRHA) spent a day exploring Denver and surrounding communities …

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Small Businesses and the Threat of Data Theft

By Kate Klein, kklein@nrha.org, and Hilary Welter, hwelter@nrha.org You’ve read the stories about data breaches, but are the numbers too big to hit home? In September 2014, Home Depot confirmed that hackers used malware, or software designed to steal digitally stored …

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Part-Time Job Inspires Family to Get Into Hardware

family

For more than 50 years, Jim White, owner of Boyne City Hardware in Boyne City, Michigan, has been working in the hardware industry. And unlike many retailers who grew up in the business, Jim got into the hardware business before his dad …

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