For residents of Katonah, New York, a trip downtown is like stepping back in time. Nestled in the downtown area is a store that mixes nostalgia with new innovations. That business is Kelloggs & Lawrence, which began as a hardware store in …
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NRHA Abroad: Retail Lessons From a Portuguese Flea Market
What do boxes of family photos, old purses, bags of old clothing, antique dishes and hardware have in common? They’re all for sale every Tuesday and Saturday at Feira da Ladra in Lisbon, Portugal. Feira da Ladra is a flea …
Read More »Small Businesses and the Threat of Data Theft
By Kate Klein, kklein@nrha.org, and Hilary Welter, hwelter@nrha.org You’ve read the stories about data breaches, but are the numbers too big to hit home? In September 2014, Home Depot confirmed that hackers used malware, or software designed to steal digitally stored …
Read More »Part-Time Job Inspires Family to Get Into Hardware
For more than 50 years, Jim White, owner of Boyne City Hardware in Boyne City, Michigan, has been working in the hardware industry. And unlike many retailers who grew up in the business, Jim got into the hardware business before his dad …
Read More »West Virginia Store Supports Victims After June Flooding
In the wake of widespread flooding that killed 23 and left thousands homeless in the state of West Virginia, several businesses found ways to organize and bring relief to victims. Hardman Supply Company is one of those businesses. They continue to provide relief …
Read More »Using Disney Strategies in Home Improvement
If you are looking for ways to improve your business by developing and retaining a stellar staff and providing excellent customer service, then take some lessons from Disney. After 16 years working for the entertainment company, former executive vice president Lee Cockerell wrote …
Read More »Hardware Business Surpasses 170 Years of Service
When John L. Clark opened Clark’s Farm Supplies in 1845, he likely had no inkling that his family would continue to supply the Ellicott City, Maryland, community with quality products and project advice nearly two centuries later. Now known as Clarks Ace …
Read More »New Lowe’s TV Series to Feature DIY Blogger
As more consumers head online to stream television shows and watch video clips, Lowe’s is making sure to get in on the action. The big box retailer has a new streaming show, called The Weekender, which is a 10-part original series …
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