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Tag Archives: customer experience

Retailer Gives Gifts Out Using Social Media

At Turkstra Lumber, a business with 11 locations around Ontario, Canada, the familiar telethon got a makeover. Last October, Mitch MacLellan, social media and marketing director, and Jamie Crickmore, manager of the company’s trim and door division, sat down in …

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Target CEO Gives 4 Tips for Retail Success

brian cornell

Speaking at the National Retail Federation’s NRF 2019: Retail’s Big Show, Target board chairman and CEO Brian Cornell outlined what he sees as the company’s greatest competitive advantage. Cornell also presented four tips he believes are key to future retail …

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Reimagine Retail Winner Talks E-Commerce Inspiration

e-commerce

For independent retailer Matt Woods, combining brick-and-mortar expertise with e-commerce innovation was truly a winning idea. After submitting his plan to the 2018 Reimagine Retail program, presented by the National Hardware Show®, Woods received $100,000 to put his idea to …

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Practical Store Services Retailers Should Consider

There’s a reason offering strong customer service is a common mantra for independent home improvement retailers: It’s an extremely important component of a retailer’s business when competing with big boxes and e-commerce competitors. But store services can play just as …

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Snowblower Promotion Has Customers Hoping for Snow

There’s a time in everyone’s life they’ve hoped for a big snowstorm. As a child, it gets you out of school. Another reason is if you bought a snowblower that season at Beisswenger’s Hardware and Power Equipment in New Brighton, …

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