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Tag Archives: data

Embracing Technology to Enhance Customer Loyalty

customer loyalty technology

Once reserved for frequent fliers and elite customers, loyalty programs have evolved and can be found in all industries, offered by companies and businesses of all sizes. Despite their popularity with retailers, most loyalty programs aren’t creating loyal customers. On …

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Analytics Highlight Paths to Growth

From marketing to inventory management, you can track analytics for nearly every aspect of your operation. That data, while overwhelming at times, is crucial for assessing successes and determining business strategy. For Hartville Hardware & Lumber, tracking analytics has been …

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Share Your Data, Get a Cup of Coffee on Us

index

The latest installment of the NHPA Independent Retailer Index is brewing, and we need your participation. The Independent Retailer Index measures key performance indicators of independent retailers each quarter, and the aggregated data is released to allow you to compare your …

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Tech Takeaways From NRF 2023: Retail’s Big Show

NRF Tech Takeaways

Tech Giants: Hear from former execs of technology powerhouses Amazon and Google at the 2023 NHPA Independents Conference. Learn more at YourNHPA.org/conference. Bringing together players from across the industry, NRF 2023: Retail’s Big Show focused on innovation, new ideas and …

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Deadline Extended: Cost of Doing Business Study

2022 Cost of Doing Business Study

The deadline to participate in the North American Hardware and Paint Association‘s (NHPA) 2022 Cost of Doing Business Study has been extended to July 15. Each year, this financial benchmarking tool delivers data and insights that allow retailers to increase …

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