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Tag Archives: employee morale

2019 Top Guns: Mark Schulein

mark schulein

Mark Schulein, President, Crown Ace Hardware, 18 locations in California, Arizona and Hawaii Mark spent several years outside the industry before joining his father at Crown Ace Hardware in Orange County, California. Since that time, Mark has helped grow the ... Read More »

Free Training Creates Gold Star Teams

The North American Retail Hardware Association (NRHA) is always developing new tools and resources to train independent home improvement retailers. Best of all, many of the programs the association develops are completely free for retailers to use and implement in ... Read More »

Papenhausen Hardware Operating Popup Store After Fire

In January 2018, a fire destroyed Papenhausen Hardware in San Francisco. This fire was the second in 20 years that the business had experienced, and the owners had taken precautions to ensure employees and the operation were protected. “We have ... Read More »

Fall 2018 Retail Management Certification Program Finishes Strong

retail management certification program

After six months of hard work, students from the North American Retail Hardware Association’s (NRHA) Fall 2018 Retail Management Certification Program came to NRHA headquarters in Indianapolis for their final visit. It culminated with the students presenting their coursework—business improvement ... Read More »

NRHA and Retail People Solutions Team Up to Improve Culture

culture

Click the picture to download a PDF of this story. By Scott Wright, swright@nrha.org Leading With Culture Business management guru Peter Drucker once said, “Culture eats strategy for breakfast.” While delivered tongue-in-cheek, what the father of modern management theory suggests is ... Read More »

5 Ways to Find the Right Manager for Your Business

manager

With unemployment hovering around historical lows, finding the right employees to lead the business is challenging for many retailers. While you may hire enthusiastic, capable people who can start in an entry-level role and work their way up, what happens ... Read More »

10 Ways to Boost Employee Morale

employee morale

Click the picture to download a PDF of this story. Retailers everywhere continually express concerns about finding and retaining quality long-term employees. While there are definitely expectations that employees should meet, there are ways you as an employer can help bridge the ... Read More »

Empower Your Team to Think Like Entrepreneurs

entrepreneurs

As a small business leader, you possess certain skills that are inherent to being a successful leader. While you may do your best to find team members with similar capabilities and potential, you likely have some associates who need encouragement ... Read More »