Honoring Outstanding Retailers: Learn more about the Top Guns awards program and the retailers making a big impact on the industry at YourNHPA.org/top-guns. Now in its 17th year, the Top Guns awards program, presented by the North American Hardware and …
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Hassett Hardware has seen expansive growth and success in the six decades since it opened, going from one location in 1957 to now six locations across the San Francisco Bay Area. President and owner Eric Hassett contributes much of that …
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Improving Efficiency: Learn how Eric Hassett and Hassett Hardware utilize technologies to improve customer service at hardwareretailing.com/technology-mix. Hardware—along with hard work and a love for people—runs in Eric Hassett’s blood. Those qualities have led to an extremely successful career at …
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When it comes to technology in retail, evolving is key to success, and this year’s North American Hardware and Paint Association (NHPA) Top Guns Award honorees show how technology, whether big or small, can take an operation to the next …
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Keeping up with retail technology trends is not for the faint of heart. From virtual dressing rooms to self-serve and cashierless stores to augmented shopping, technology has taken over retail. And it shows no signs of slowing down as consumers …
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The spread of COVID-19 has brought moral dilemmas to Eric Hassett, owner of five Hassett Hardware stores in the San Francisco Bay Area. Hassett’s stores sell products, such as cleaning supplies, which are critical for customers and employees to use …
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Every workplace has its own unique culture: the shared values and actions that guide each business and influence how customers and the outside world view it. When employers honestly assess their workplace culture, take steps to address long-standing issues and …
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The NRHA State of Independents Conference held Dec. 5 in Indianapolis hosted independent retailers, wholesale executives, manufacturers, channel partners and industry experts for a day of future-focused industry presentations and panel discussions. Jim Robisch, senior partner of market research and …
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