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NRF Revises Forecast as Great Uncertainty Transforms Into Recovery

NRF Revises Forecast

As retailers head into the second half of 2021, National Retail Federation (NRF) chief economist Jack Kleinhenz says the great uncertainty clouding the nation’s economic outlook earlier in the year has transformed into evidence of a recovery from the COVID-19 …

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Focus on the Customer and the Employees as a Person

Learn how Zappos has developed its strong company culture from the company's customer research lead Alex Genov.

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