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Tag Archives: harris home hardware

What Your Merchandising Tells Your Customers

Merchandising

Merchandising has a lot to say to shoppers. It shapes their perception of your pricing, inventory position and expected level of customer service, and it can influence how much they buy. Powerful merchandising can build your average transaction size and …

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2019 Young Retailer of the Year: Kevin Harris

kevin harris

Kevin Harris Store Manager Harris Home Hardware London, Ontario There is always a better way or better idea for how to do things in business, and I do my best to discover them. Kevin Harris began his home improvement career …

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Watch the dynamic lineup of speakers and panels from the 2021 NHPA All-Industry Conference.


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Focus on the Customer and the Employees as a Person

Learn how Zappos has developed its strong company culture from the company's customer research lead Alex Genov.

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View all 2021 Conference presentations