Home » Tag Archives: human resources (page 11)

Tag Archives: human resources

Anatomy of a Leader: Identify and Develop Future Retail Leaders

To view a PDF of this story, click here and download a resource that will help you determine what training program fits your store’s budget. By: Liz Lichtenberger llichtenberger@nrha.org, Kate Klein kklein@nrha.org and Scott Wright swright@nrha.org. The topic of leadership development has never been …

Read More »

Where to Find Leadership Training Opportunities

This list of resources provides an overview of online and in-person leadership training programs available to home improvement retailers. This overview is not comprehensive, but is a starting point to help you understand the options available, both inside and outside …

Read More »

Leadership Training on a Budget

Identifying and training leaders is a vital part of an organization’s success. To learn how other retail operations have recognized leadership potential, Hardware Retailing spoke with multiple retailers in its February 2016 issue. To provide suggestions for ways you as independent home …

Read More »

How Social Media Can Be a Powerful Recruitment Tool

Social Media Helps Hiring Process

Want another way to find job candidates or know more about current applicants? Search for them online. According to a recent report by the Society for Human Resource Management (SHRM), more than one-third (36 percent) of organizations disqualified a job …

Read More »

Obstacle: Finding the Right Employees

The challenges of finding and keeping excellent employees are obstacles to running a business smoothly. As an owner, you can choose inventory, set prices, plan promotions and organize events, but you can’t make employees show up to work or force them to provide excellent customer …

Read More »

Business Insurance Expert Answers Questions

Bernzomatic

What can you do to protect your store and your customers information from hackers? How do you protect your rental inventory? Business insurance can be difficult. To help you get all of your questions answered, NRHA sat down with insurance expert Brett Slama, …

Read More »

How Can Your Employees Win in Customer Service?

An independent home improvement store’s success is dependent on its employees, who can differentiate a local business from the big boxes with the excellent customer service they provide. However, customer service is an increasing focus for the big boxes, and …

Read More »

Check Out These Additional Training Resources

In the January issue of Hardware Retailing, our story “Finders Keepers” talked about the importance of recruiting and retaining good employees. When recruiting, it’s important to write a strong job description to ensure you’re getting the right type of candidates …

Read More »