In January 2018, a fire destroyed Papenhausen Hardware in San Francisco. This fire was the second in 20 years that the business had experienced, and the owners had taken precautions to ensure employees and the operation were protected. “We have …
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Do it Best Corp. has named veteran team member Mike Ter Molen as the company’s new director of LBM operations. Ter Molen has more than 17 years of lumber and building materials experience with Do it Best, including leadership roles …
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Click the image above to download a PDF of the story. Independent retailers regularly state customer service as a strength and distinguishing characteristic for their industry. While customer service is a keystone for an independent retailer to beat big-box stores …
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Click the picture to download a PDF of this story. Retailers everywhere continually express concerns about finding and retaining quality long-term employees. While there are definitely expectations that employees should meet, there are ways you as an employer can help bridge the …
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NRHA recently launched a brand new website, and now it’s easier than ever to access online and downloadable resources to better your business. These resources are developed with independent retailers in mind and are available to help you in areas …
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As part of its mission, the North American Retail Hardware Association (NRHA) strives to find opportunities to help retailers run better and more profitable businesses. One of the ways NRHA works toward its mission is by forming partnerships with organizations …
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Click the picture above to download a PDF of the story. Challenges are always best faced with a caring group of supporters at your back. For retailers, supporters could include employees, friends and family. But retailers who work to become …
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Finding ways to remain a competitive employer is crucial. Across industries, finding qualified employees is often listed as a top challenge for business owners. As a retailer, you may find yourself concerned with how you can keep up with your …
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