While you may understand the importance of adding technology to your operation to become more efficient and profitable, knowing where to start implementing new technologies can be intimidating. Eric Hassett, owner of Hassett Hardware, which has five stores in the …
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Crafting a Job Description for a Manager
Not every job description is created equal. While entry level positions, such as the sales associate position broken down on Page 44, are generally the same, management positions can be diverse. Managers are required to have different qualifications, such as …
Read More »Young Voices: A Q&A With Gen Z
Understanding your entire customer base is an important aspect of a successful business. As Gen Z amasses more buying power, it is important to understand the psychology behind their purchases. Hardware Retailing spoke with two members of Gen Z, Brandon …
Read More »How Consumer Behaviors Have Influenced Contactless Commerce
Contactless commerce had been on retailers’ minds prior to the pandemic, but amid shutdowns and high demand, many retailers moved quickly from idea to implementation. While using contactless commerce was a necessity for retailers in 2020, it has remained a …
Read More »Check Out This Puzzle Before the NRHA All-Industry Conference
Are your eyes ready to spot the newest products and the coolest gadgets on the show floor at the National Hardware Show®? The show kicks off May 8 at the Las Vegas Convention Center, and we’ve put together a test …
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