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Tag Archives: Loyalty programs

3 Shopping Trends Customers Expect This Holiday Season

shopping trends

The holidays are just around the corner but many consumers have already started checking off their holiday shopping lists. U.S. News & World Report shared three shopping trends consumers can expect as they purchase gifts, decor and more for their …

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Explore Resources to Improve Your Key Retail Metrics

key retail metrics

In the April edition of Hardware Retailing, explore how keeping a sharp focus on the key retail metrics that define your business can help you streamline your operation. Now, get more resources to help you identify and improve your business’s …

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Watch the dynamic lineup of speakers and panels from the 2021 NHPA All-Industry Conference.


Now Available!

Focus on the Customer and the Employees as a Person

Learn how Zappos has developed its strong company culture from the company's customer research lead Alex Genov.

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View all 2021 Conference presentations