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Tag Archives: management

NRHA to Host Webinar on Managing Stress in the Workplace

webinar

Managing stress in the workplace is a priority under normal circumstances—but amid COVID-19 concerns across North America, this topic is both important and timely. To help retailers better support their teams during this crisis, the North American Retail Hardware Association …

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Plan Your Future With This Succession Planning Series

succession

Whether you are building your employee schedule for next month or investing in a new category without knowing how it will perform, you are often asked to make decisions that would be simpler if you had a crystal ball. However, …

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Discover 4 Benefits of the NRHA Vision Process

NRHA Vision Process

As a former general manager of seven home improvement centers, Kim Peffley knows the importance of creating a resourceful team and establishing a culture that supports its success. Now as an NRHA Vision Process consultant, she helps teams understand how …

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Improve Productivity Through Delegation

delegation

Are you one of those owners or managers who has trouble delegating responsibility to other employees? If so, then it’s likely you carry a high stress load and may never have enough time to get everything done. However, if you …

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An Equation to Solve Employee Turnover

Increasing productivity and reducing employee turnover are two struggles independent business owners often face. One of the most practical ways to address these issues is to take a look at your management team. Do your team leaders have the interpersonal …

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NRHA Program Facilitates Mentorship

mentorship

Mentorship can play a large role for an individual at any step of their professional journey, says Paula Coate, manager of Hagersville Home Hardware in Hagersville, Ontario. Her mentor and boss, David Dishke, who also owns Grand River Home Hardware …

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Management Program Questions, Answered

Thinking about investing in your management and future leaders? The North American Retail Hardware Association’s (NRHA) Retail Management Certification Program (RMCP) is designed to enhance the retail operations knowledge of top-performing employees. It provides leaders with the skills they need …

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