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Tag Archives: management

5 Tenets for Successful Employee Training

tenets employee training

Employee development and training programs are crucial to keeping your employees engaged, growing and learning. They also help retain quality employees, improve customer service and add to your operation’s bottom line. Each of these five tenets should be a part of …

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8 Retailers Attend NHPA Management Program After Receiving Scholarships From STIHL Inc.

Stihl scholarships

Eight home improvement retailers from across the nation recently graduated from the North American Hardware and Paint Association’s (NHPA) Retail Management Certification Program (RMCP) after each received a $5,000 scholarship to attend the program from Virginia Beach-based STIHL Inc. RMCP …

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Management Lessons From Operating Multiple Operations

Glenn Ubertino, owner of Zoller Hardware, recently shared with Hardware Retailing how he is able to manage four thriving businesses simultaneously. Get insights from Ubertino and find ways to streamline your own operation below.

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Register Now: Learn to Lead Diverse Teams

lead diverse teams

Does your team reflect the diversity of the community you serve? Do you want to take steps toward hiring and leading a more diverse team? Then you’ll want to mark your calendar to attend the North American Hardware and Paint …

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NRHA to Host Webinar on Managing Stress in the Workplace

webinar

Managing stress in the workplace is a priority under normal circumstances—but amid COVID-19 concerns across North America, this topic is both important and timely. To help retailers better support their teams during this crisis, the North American Retail Hardware Association …

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Plan Your Future With This Succession Planning Series

succession

Whether you are building your employee schedule for next month or investing in a new category without knowing how it will perform, you are often asked to make decisions that would be simpler if you had a crystal ball. However, …

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Discover 4 Benefits of the NRHA Vision Process

NRHA Vision Process

As a former general manager of seven home improvement centers, Kim Peffley knows the importance of creating a resourceful team and establishing a culture that supports its success. Now as an NRHA Vision Process consultant, she helps teams understand how …

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Improve Productivity Through Delegation

delegation

Are you one of those owners or managers who has trouble delegating responsibility to other employees? If so, then it’s likely you carry a high stress load and may never have enough time to get everything done. However, if you …

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