Tag Archives: management

As a former general manager of seven home improvement centers, Kim Peffley knows the importance of creating a resourceful team and establishing a culture that supports its success. Now as an NRHA Vision Process consultant, she helps teams understand how …

Are you one of those owners or managers who has trouble delegating responsibility to other employees? If so, then it’s likely you carry a high stress load and may never have enough time to get everything done. However, if you …

Increasing productivity and reducing employee turnover are two struggles independent business owners often face. One of the most practical ways to address these issues is to take a look at your management team. Do your team leaders have the interpersonal …

Mentorship can play a large role for an individual at any step of their professional journey, says Paula Coate, manager of Hagersville Home Hardware in Hagersville, Ontario. Her mentor and boss, David Dishke, who also owns Grand River Home Hardware …

Thinking about investing in your management and future leaders? The North American Retail Hardware Association’s (NRHA) Retail Management Certification Program (RMCP) is designed to enhance the retail operations knowledge of top-performing employees. It provides leaders with the skills they need …