Personal protection equipment (PPE) such as safety gloves, coveralls and eyewear generally come in one type, making it easy to recommend the right product to customers. When it comes to masks and respirators, however, the choices vary. Whether your customer …
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During the 2020 holiday shopping season, the North American Hardware and Paint Association (NHPA) is striving to keep independent home improvement retailers informed of the latest COVID-19 guidance. Take a moment to review a state-by-state overview of current restrictions on …
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Early in the COVID-19 pandemic, Sam Ransdell of Burney True Value Hardware in Seven Lakes, North Carolina, realized that ordering face masks to sell wasn’t going to meet his community’s needs. Demand was too high nationally for Ransdell to get …
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The Occupational Safety and Health Administration (OSHA) has compiled helpful resources for business owners to review as they continue to safeguard customers and employees from COVID-19. Review OSHA’s COVID-19 guidance now, to get information on a host of topics critical …
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Many major retailers, including big-box home improvement stores, are asking shoppers to wear masks in their stores to prevent the spread of COVID-19. Learn more about how Home Depot, Lowe’s and Walmart are approaching this new policy in their stores. …
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In the past few weeks, a spate of confrontations at retail establishments has made clear the importance of training your team to de-escalate potentially hostile situations. Helping employees at all levels calm customers and soothe situations can be a critical …
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As some localities’ COVID-19 restrictions ease, certain U.S. states have moved to mandate the use of masks and face coverings while in public, CNN reports. California: As of June 18, Gov. Newsom has issued a statewide order requiring the use …
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