Tag Archives: mentoring

Vital yet invisible, soft skills are key to providing excellent customer service. Training soft skills, however, is vastly different from training an employee how to stock shelves, mix paint, or recommend a home air purifier. Any employee seeking to mentor …

A business mentor can prove to be a superhero who offers wise advice, encourages you through your failures and teaches you by example. Being a sidekick to another retailer who is older, has more experience or excels in areas you …