Tag Archives: merchandising

While it’s important to provide good customer service, starting with greeting each customer personally when they first enter your store, some customers don’t need ongoing help throughout their visit. However, you can still reach out to them as they shop …

To learn more about James Cabirac’s vision for Kief Hardware, his thoughts on the industry and NRHA, click here to watch an extended interview.  The Cool Cajun By Dan Tratensek, dant@nrha.org There’s something about James Cabirac’s impish grin that immediately lets …

Thanks to a little help from Pinterest, customers at Limeberry Lumber & Home Center in Corydon, Indiana, can find project ideas the moment they walk in the store. The front of the store now features a rotating Pinterest-focused endcap, which …

As my travel companions and I roamed the stone streets of urban neighborhood LxFactory in Lisbon, Portugal, our tour guide says, “Come check out this art supply shop.” My immediate reaction is, “no thanks.” I’ve never been the artistic type, …

Customers at the Buchheit store in Jackson, Missouri, don’t have to search very hard to spot the elusive Sasquatch. In fact, they’ll find the legendary Bigfoot right off the main aisle guarding the gigantic copper still also on display. These …

When Mitch and Angie Althoff wanted a better solution for merchandising their large appliances, they tried creative collaboration with another local business. Appliance sales and repair have traditionally been a strong category at Althoff Hardware Hank in Cannon Falls, Minnesota. …

To view a PDF of this story, click here.  You can also download a PDF of helpful tips and tricks to install or maintain a pond, and share with your staff to help them stay on top of the niche …

The Seright’s Ace Hardware store in Rathdrum, Idaho, is brand-new, but it has a little bit of the old mixed in. When the property for the new store, which now has three locations in Idaho, was purchased, there was a …