To watch the full video, click here. This presentation shows retailers how they can keep the momentum of the summer selling season going into the fall. It also featured retailer panelists Chris Hughes of Hardware Plus in Osceola, Ind., and …
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Here’s how you can make the most out of your store’s price matching policy: 1. The Price is Right.Before you start to advertise price matching, be sure you are priced right on high-profile departments and items. Take some time to …
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Take this season to start developing an emergency preparedness niche. Weather is unpredictable, and with the seasonal increase of severe storms, summer is a great time to start stocking up on supplies like weather radios to keep customers ready for …
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To watch the full video, click here. As competition for discretionary dollars grows, creating a strong brand to which consumers can relate to can mean all the difference. This webcast will help attendees take a closer look at how signage, …
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To compete against each other and online retailers, the big boxes are taking their price comparisons straight to the shelves with in-store signage and advertising. Independent retailers can also use this tactic. Here are two ways how: Look for opportunities …
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By Michael Bergdahl, author and business consultant Isn’t it ironic that it takes years to build a great customer relationship, but only moments to tear one apart? Below are several of the most common customer service mistakes companies make. The …
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A good way to generate sales in the tailgating category is to tap into sports fans’ love of competition. There are a variety of different competitions you can host at your store: Ask customers to submit their favorite tailgating recipe …
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Bringing a pet into your store is a great conversation-starter for employees and customers. But before your four-legged friend becomes an in-store regular, make sure the animal, store and employees are prepared. Any retailer thinking of bringing a pet into …
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