Home » Tag Archives: National Retail Federation

Tag Archives: National Retail Federation

Selling Gift Cards and More for Father’s Day

selling gift cards

Your home improvement store is likely full of Father’s Day gift options, especially since gift cards and tools are among the popular items consumers buy for their dads to celebrate the holiday. Consumers will be spending $16 billion on Father’s ... Read More »

Targeting Multiple Generations of Shoppers With Events

Retail events are attracting shoppers from across generations, but younger shoppers are the biggest fans. Nearly 50 percent of all U.S. consumers attended an in-store event in 2018, according to research from the National Retail Federation (NRF). More shoppers from ... Read More »

New Study Highlights Brick-and-Mortar, E-Commerce Connection

As e-commerce continues to grow in popularity among customers, a new study from the National Retail Federation and research firm Forrester shows that retailers are finding new ways to meet customer needs both online and offline. The State of Retailing ... Read More »

Returns and the Customer Service Experience

Click the picture to download a PDF of this story. The weeks and months after the winter holidays tend to be heavy on returns­—and retailers’ return policies can greatly impact future customer loyalty. Retailers, on average, expect 11 percent of their 2018 ... Read More »

NRF Executive Discusses Loss Prevention

loss prevention

Most independent retailers would say business is personal. Whether it’s stocking the shelves with the latest products or training employees to provide next-level customer service, retailers are doing more than lining their pockets. However, if a retailer isn’t aware of ... Read More »

A Close Eye on 2019 Retail Trends

retail trends

As the holiday shopping rush settles, many retailers are ready to look forward and see what retail trends and innovations may be on the horizon for the year ahead. The National Retail Federation Weighs In Matthew Shay, president and CEO ... Read More »

After-Christmas Shoppers Offer More Potential Sales

Christmas

The year 2018 has been strong for holiday shopping, but the spending hasn’t ended yet, even though Christmas is over, according to the National Retail Federation. In fact, 68 percent of holiday shoppers planned to keep shopping during the week ... Read More »

Survey Says Retail Shrink Declined in 2017

shrink

A new survey from the National Retail Federation (NRF) and the University of Florida says that retail shrink, or losses from theft, fraud and other causes, decreased in 2017. Financial losses from retail shrink were $46.8 billion in 2017, down ... Read More »