Next-Level Training: Offer employees quality training programs through the NHPA Academy for Retail Development. Download the Academy Catalog to review all available courses at YourNHPA.org/academy. Each month, 3 to 4.5 million people in the U.S. quit their jobs, according to …
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If you’re merely working in your business rather than on it, the Retail Management Certification Program is the key to reenergizing your operation and your key leaders. Created by the North American Hardware and Paint Association (NHPA), the course prepares …
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In 2019, Michelle and Gary Meny, owners of Meny’s True Value, purchased a third location in Ferdinand, Indiana, which was the catalyst to bring all three locations under one umbrella. Prior to opening the new location, the first two did …
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With an Excel file, a few well thought out formulas and a desire product selection at the basic level, Cody Miller created his own program for determining the profitability of each department—down to a 4-foot section in each—in his operation’s …
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How do your numbers stack up against industry averages? The North American Hardware and Paint Association (NHPA) is now inviting hardware stores, home centers, lumberyards and paint and decorating outlet retailers to participate in the 2023 Cost of Doing Business …
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Use Everything DiSC® to Open Lines of Communication Open lines of communication is vital to running a successful business, but is often difficult to manage efficiently. Knowing how to communicate clearly and effectively in a way your employees understand is …
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Across the Nation: Read about previous NHPA on the Road trips and the stores visited at YourNHPA.org/on-the-road. Traveling to new destinations is a great way to learn and have some fun. Exploring retail operations in communities away from your own …
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Celebrating its 75th anniversary this year, True Value brought together its retailers from around the world for the True Value 2023 Spring Reunion, which took place March 16-19 in Chicago at McCormick Place West. The event kicked off with retailers …
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