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Tag Archives: omnichannel

Ace Hardware Reports Record Online Sales Over Thanksgiving Weekend

Ace online sales

Ace Hardware logged record online sales over the peak five-day holiday shopping weekend from Thanksgiving through Cyber Monday. Ace Hardware saw record single-day online sales on both Black Friday and Cyber Monday, fueled by strong demand for grills and smokers, …

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Ace No. 2 in Top 100 Omnichannel Retailers Report

Top 10 Franchises

Total Retailer released its sixth annual Top 100 Omnichannel Retailers report, recognizing leading retailers and brands based on omnichannel criteria, including digital and physical channels that offer consumers the best, most seamless shopping experience between both channels. Ace Hardware was …

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Ace Hardware to Offer Cash Back on Apple Card

Ace 170 stores

Ace Hardware has announced that it has taken steps to strengthen its omnichannel shopping experience. Ace Hardware customers can now get unlimited three percent Daily Cash when they use Apple Card with Apple Pay for purchases in the Ace Hardware …

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Ace Hardware Named Top Omnichannel Customer Service Provider

Ace omnichannel service

Incisiv, one of the leading insights firms for consumer industry digital transformation leaders, recently released its Omnichannel Customer Service Index and named Ace Hardware as the top omnichannel customer service provider. The index assesses top retailers’ customer service experience and …

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Retail Analyst Emphasizes Omnichannel Focus

omnichannel

In retail, there is a growing demand for businesses to reach shoppers both online and through brick-and-mortar stores. Modern shoppers expect an omnichannel approach, says Joe Derochowski, executive director and home industry analyst for The NPD Group, a company that …

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Younger Generations Influencing Holiday Retail

holiday retail

As retailers turn their sights to the 2018 holiday shopping season, attracting the economy’s youngest customers is playing a bigger part in many retailers’ plans for marketing and in-store experiences, retail analyst Steven Barr writes in Forbes. Data from PwC show …

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What Keeps The Home Depot CEO Up at Night? ‘Change’

Home Depot ceo

The Home Depot CEO Craig Menear says “the amount of change that’s happening in our business” is what keeps him awake at night in a Dec. 20 episode of the Marketplace® podcast, distributed by American Public Media®. “Being able to …

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Walmart Makes Official Name Change to Reflect Modern Retail

name change

As Walmart continues to compete with omnichannel retailers, the company has made a legal name change to reflect how modern customers shop the brand. On Dec. 6, Walmart announced plans to change the company’s legal name from Wal-Mart Stores, Inc. to …

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