Learn From the Best: Hear from former execs of technology powerhouses Amazon and Google at the 2023 NHPA Independents Conference. Learn more at YourNHPA.org/conference. As retailers work to navigate the ever-changing technology landscape, a few trends are emerging they should …
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Plug Into the Benefits of Strong Omnichannel Strategies
As retailers work to navigate the ever-changing technology landscape, a few trends are emerging that retailers should be aware of as they plan their own technology strategies. Steven Hummel, manager of market research for the Consumer Technology Association (CTA), the …
Read More »Ace Hardware Reports Record Online Sales Over Thanksgiving Weekend
Ace Hardware logged record online sales over the peak five-day holiday shopping weekend from Thanksgiving through Cyber Monday. Ace Hardware saw record single-day online sales on both Black Friday and Cyber Monday, fueled by strong demand for grills and smokers, …
Read More »Ace No. 2 in Top 100 Omnichannel Retailers Report
Total Retailer released its sixth annual Top 100 Omnichannel Retailers report, recognizing leading retailers and brands based on omnichannel criteria, including digital and physical channels that offer consumers the best, most seamless shopping experience between both channels. Ace Hardware was …
Read More »Ace Hardware to Offer Cash Back on Apple Card
Ace Hardware has announced that it has taken steps to strengthen its omnichannel shopping experience. Ace Hardware customers can now get unlimited three percent Daily Cash when they use Apple Card with Apple Pay for purchases in the Ace Hardware …
Read More »Ace Hardware Named Top Omnichannel Customer Service Provider
Incisiv, one of the leading insights firms for consumer industry digital transformation leaders, recently released its Omnichannel Customer Service Index and named Ace Hardware as the top omnichannel customer service provider. The index assesses top retailers’ customer service experience and …
Read More »Retail Analyst Emphasizes Omnichannel Focus
In retail, there is a growing demand for businesses to reach shoppers both online and through brick-and-mortar stores. Modern shoppers expect an omnichannel approach, says Joe Derochowski, executive director and home industry analyst for The NPD Group, a company that …
Read More »Younger Generations Influencing Holiday Retail
As retailers turn their sights to the 2018 holiday shopping season, attracting the economy’s youngest customers is playing a bigger part in many retailers’ plans for marketing and in-store experiences, retail analyst Steven Barr writes in Forbes. Data from PwC show …
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