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Tag Archives: operations

Now Available: 2019 Cost of Doing Business Study

2019 cost of doing business study

Understanding how your business compares to similar operations is a crucial step in mastering your finances. Each year, the North American Retail Hardware Association (NRHA) surveys retailers to deliver that knowledge to independent operators across the U.S. The result is …

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Inside the Acquisition Strategy of Gordon’s Ace Hardware

acquisition strategy

Mergers and acquisitions are powerful forces in home improvement retail. The rate by which they’re completed has risen by 58 percent in the U.S. in the last decade, and in 2017, the total of all such deals amounted to $1.9 …

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High Performance Retailing Fall 2019: Inside U.S. Home Construction

Welcome to the first issue of High Performance Retailing, a collaboration between the North American Retail Hardware Association and market research firm The Farnsworth Group. Each quarterly installment aims to deliver actionable, relevant data to independent home improvement retailers to …

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CTL University Puts NRHA Training to Work

training

When the leaders at Clarence Thomas Ltd. Home Center (CTL) in Fish Bay, Tortola, British Virgin Islands, made the decision to invest in their employees by offering online training, they had no idea how popular the program would become. Initially, …

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How I Did It: Increased Annual Sales From $1M to $6M

A2z team

Having started in lumberyard management early in his career, Jeff Van Well is in a fairly ideal position to turn a struggling lumberyard around. He found that opportunity in 2016 at A2Z Home Center. The Chino Valley, Arizona, operation was …

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The Benefits of Creating a Social Media Policy

social media policy

Retailers have seen the lightning-fast rise of social media over the past decade. What was once an online diversion has become a key element of marketing strategies and community involvement. Within seconds, anyone with a social media account can broadcast …

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Making the Most of Anchor Brands

There are often multiple factors that drive consumers to make a purchase. Sometimes price points, durability and convenience are the main motivation. Then again, sometimes pure brand recognition can secure a sale and let them show off to their friends. …

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3 Steps to Greater Lumberyard Efficiency

A lumberyard can be a loud, chaotic place. Whether it’s builders making an emergency run for supplies or a dozen DIYers reviewing options for their latest backyard project, the space can quickly become frenetic. Lumberyard efficiency becomes even more important …

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